Isn’t it about time that doctors & hospitals understood this about patients?

clockYour time is precious, and when you are a patient, you may feel it’s more so, especially if you’re ill or even in the end stage of your life.

So why do health care providers keep us waiting, or worse, why must doctors and hospitals act downright oblivious to how valuable our time might be as opposed to theirs—and what might be done about it?

Take a look at a thoughtful piece on how one health system has tried to keep true to the idea that patients matter above everything else and the delivery of care needs to focus on them:

Click here to see the  Harvard Business Review article.

Yes, it can be a bit of a self-promotion for a health maintenance organization. Its core ideas are worth your time, though, including how it makes its point at the end.

Patrick Malone & Associates, P.C. listed in Best Lawyers Rated by Super Lawyers Patrick A. Malone
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